SMART-TS

Queue Management System

Facilitate your operations & make the experience of your walk-in customers smooth.

Contact Us

Challenges:

  • Disorganized queues can lead to customer frustration once in the waiting line.
  • Bad queuing situations can often lead to customers choosing not to return to a store.
  • Staff efficiency can be affected by focusing on organizing queues manually.

Solutions:

  • Reliable devices & systems which automatically call & direct customers to the desired service.
  • Enhanced customer experience through self-service kiosks and LED screens showing waiting time and display advertisement media.
  • Insightful reporting system to optimize your cost by measuring branch/operators performance, customers flow and waiting time.

Select from a wide range of models that suit every business need.

1.jpg
2.jpg
3.jpg
4.jpg
5.jpg
6.jpg
7.jpg
8.jpg

Q-Serve Alone

One Service
One Counter

Manual Ticketing

Ding Dong Announcement

Q-Serve Lite

Up to 8 service
Up to 8 counters

Branded Printed Tickets

Showing  date, time and numbers of customers waiting

Central Control Unit

Counter & Waiting Area Display Screen

Ding Dong / Audio Announcement

Q-Serve Elite

Up to 16 service
Up to 16 counters

Up to 4 Tickets printing units

Branded Tickets Showing  date, time and numbers of customers waiting

Service Kiosk & LED Screen

Showing multiple services selection and display advertisement media

Service Performance Reports

View periodic reports about the branch/operators performance

Q-Serve Plus

Up to 30 service
Up to 50 counters

Up to 8 Tickets printing units

Branded Tickets Showing  date, time and numbers of customers waiting

Service Kiosk & LED Screen

Showing multiple services selection and display advertisement media

Counter & Waiting Area Display Screen

Service Performance Reports

View periodic reports about the branch / operators performance

Contact Us